I ordered stuff from eBay and Knitpicks.com recently, so am sort of celebrating an early Christmas.
Johnny Air Cargo played Santa this time, not Philpost. My previous eBay order of bamboo circular needles did arrive on time, via USPS-Philpost (30 days shipping). I paid PhP 35 processing fee, which is correct. I figured nobody there would be interested in what looked like barbecue sticks stuck together with a nylon cord. While I was relieved at receiving my items, I still can’t shake my mistrust of Philpost, and continue to dread missing items, having to deal with “creative taxation” or seeing “received partly torn” notices on my envelopes. I know current Postmaster General Hector R. R. Villanueva is trying to do something about public perception of Philpost’s service, but I am not about to tempt fate yet, seeing how close we are getting to Christmas, financial crisis and all. Desperation and corruption go hand in hand.
Several years ago Johnny Air came to my attention via Pinoydvd.com. They offered safe US-Philippines shipping for dvds. While I wasn’t that much of a big dvd buyer, I filed it away in my head. I came across them again this year, when I heard from my friend ECT that she had bought a Nikon D40 and had it shipped quickly and safely via Johnny Air. She picked it up in their Megamall branch.
Of course the cheapest way to send to the Philippines will always be the relatives’ balikbayan box — IF you have the patience to wait till December or January. For people who have a choice, Johnny Air’s “Shop Online Service” is great. It’s safe. It’s fast. It’s reliable.
I blog about this because I’m a satisfied customer, and you might need the information one day. (I also don’t want to impose upon my relatives too much, because I love them, and their plates are full in these trying times.)
Let’s say you want to buy something from eBay (vendor A) and something from Amazon.com (vendor B). Amazon.com offers free shipping for your item within the US. I mean, you wouldn’t want to waste the savings, right?
1) You write an email to Analyn Diego at email@example.com / firstname.lastname@example.org to advise her that you plan to buy items from vendor A, B and C. You let her know to combine these packages into one shipment, which must fulfill the minimum 2-lb requirement.
2) You shop online. Under shipping info you write:
ATTN: Analyn Diego/Client’s Name (this means YOU)
Johnny Air SOL
6904 Roosevelt Avenue
Woodside, NY 11377
Tel. (718) 672-7080, (917) 332-7806
3) You email Analyn Diego again, with your shipping details.
Specify whether you want to claim it at JAC Makati or JAC Megamall. Provide your contact details so they can notify you when you can pick them up.
4) Shipping is by volume weight. As of my order it was USD 7.50 per lb + USD 5.00 handling fee. For further inquiries you can call JAC Customer Service at 631-7101, 638-8512 or 0917-8100306.
I see in the USPS international postage calculator that it would have cost me at least USD 29.93 for 6-10 days’ Priority Mail shipping. Who would bother to combine packages for me? And even then, I wouldn’t even be sure whether I’d get it via Philpost or if I’d be charged extra fees.
In my case, I ordered my items on October 14, and received them October 24 from JAC Megamall. I paid USD 27.50 for 3 lbs. I showed the very nice folks my ID, and within a minute I got my box! And yes, they smile, too. Nowadays perhaps we don’t count on people to smile a lot, but when they do, it really makes my day.
Now remember, it only works if that price and service are acceptable to you. If you are able to find a similar service that is also as reliable, let’s hear about it!